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...the voice of pensioners

Another little scam story!

29 Oct 2017

Dear LPG,
 
I have a bank story to tell everyone
 
I recently used an ATM in my local bank. I made sure that I hid my pin number as I keyed it in and when they came out I took both the £50 I asked for and the card, and started to put them away in my bag. 
 
While I was still doing this the man who had been standing n the queue behind me said that he saw some extra money start to come out of the machine and then it went back in again.  I could see nothing but he said that this happened to him a few days earlier and he was charged.  I was worried so I took my card out of my bag again and put it back into the machine to check its calculation of how much I had taken, but this time it did not come out of the ATM.  I quickly went to the assistant and told her what had happened. We returned to the ATM that I had used and she started to check for my card.  As she informed me that the card was no longer in the machine I could see the man who was behind me leaving the bank.   My next reaction was to get the bank to put a stop on the account so that no other money could be taken but when they checked another £250 was missing. The daily maximum amount that can be taken is £300. 
 
I did get my money back on this occasion and I later reported what happened to the police but they told me that the CCTV footage of the man using the machine did not show a clear enough picture for identification purposes.
 
I think readers would agree that this would have been less likely to happen had I got my money from a human bank teller.  Can I ask others to be careful and not fall for this scam?